Delivery Information - FREE DELIVERY ON ALL ORDERS OVER £25

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Delivery Information - FREE DELIVERY ON ALL ORDERS OVER £25

Delivery Information

Delivery in United Kingdom

East End cosmetics offer free delivery for orders over £25 in UK

All items are despatched within one working day of placing your order.

Delivery Type	Cost	Service	Service Duration
Standard Delivery for orders below 750g.	£1.95	Second class post Royal Mail	3-7 working days
Standard plus delivery for orders below 750g.	£2.95	First Class Post Royal Mail	2-4 working days
Orders between 750g-1500g	£3.95	First Class Post Royal Mail	2-4 working days
Orders between 1500g-2000g	£5.45	Royal Mail	2-4 working days
Orders over 2000 g	£5.99	Royal Mail	2-7 working days
48 hour tracked delivery service	£5.95	DPD	2 days
Next day delivery service ^*	£6.95	Parcel Force or DPD	Next working day
Free delivery	none	Second Class Post Royal Mail	5-7 working days

* Next day delivery service;

Your order will be delivered on the following work day by 3pm via parcel force or DPD.
All orders are tracked, insured and have a guaranteed delivery day.
Orders must be received by 10 am on Monday - Thursday to receive next day delivery.
If next day delivery was requested on a Friday, on weekend, on an English Bank Holiday or after 10 am on a regular day the order will be despatched by next day delivery on the next available working day.
Your tracking number is available to you with other tracking details.
You must be available at the delivery address to sign for the parcel at delivery. In your absence a card would be left for you to produce at the local sorting office in order to collect your order.
Allow eight working days space from despatch before forwarding us a complaint on loss item.
The orders delivered through Parcel Force could be tracked on; http://www.parcelforce.com/track-trace
The orders delivered through DPD could be tracked on; http://www.dpd.co.uk/

Delivery within Europe

We deliver to all the countries in Europe. However only tracked delivery method is available for some countries. All items are despatched within one day of placing you order.

Country	Delivery type	Postal charges (Royal Mail)	Duration on post (working days)	Tracked charges (Royal mail/DPD)	Duration on tracked service (working days)
Austria	Below 500g	£ 3.95	7-14	£ 6.89	3-7
	500g-1000g	£ 6.49	7-14	£ 6.89	3-7
	1000g-1500g	£ 8.95	7-14	£ 9.75	3-7
	1500g-2000g	n/a	n/a	£9.75	3-7
	Over 2000g	n/a	n/a	£9.75	3-7
Belgium	Below 500 g	£3.95	7-14	£6.89	3-7
	500g-1000g	£6.49	7-14	£6.89	3-7
	1000g-1500g	n/a	n/a	£7.49	3-7
	1500g-2000g	n/a	n/a	£7.49	3-7
	Over 2000g			£7.49	3-7
Croatia	Below 500g	£3.95	7-14	£9.75*	7-14
	500g-1000g	£6.49	7-14	£11.95*	7-14
	1500g-2000g	£8.95	7-14	£14.95*	7-14
	Over 2000g	n/a	n/a	£18.35	4-7
Cyprus	Below 500g	£3.95	7-14	£9.75*	7-14
	500g-1000g	£6.49	7-14	£9.75*	7-14
	1000g-1500g	£8.95	7-14	£14.95*	7-14
	1500g-2000g	£11.95	7-14	£16.95*	7-14
Czech Republic	Below 500g	£3.95	7-14	£6.89	3-7
	500g-1000g	£6.49	7-14	£6.89	3-7
	1000g-1500g	£8.95	7-14	£9.30	3-7
	1500g-2000g	n/a	n/a	£9.30	3-7
	Over 2000g	n/a	n/a	£9.30	3-7
Denmark	Below 500g	£3.95	7-14	£6.89	4-7
	500g-1000g	£6.49	7-14	£6.89	4-7
	1500g-2000g	£8.95	7-14	£10.45	4-7
	Over 2000g	n/a	n/a	£10.45	4-7
Estonia	Below 500g	£3.95	7-14	£9.75*	4-14
	500g-1000g	£6.49	7-14	£11.95*	4-14
	1000g-1500g	£8.95	7-14	£14.85	4-7
	1500g-2000g	£11.95	7-14	£14.85	4-7
	Above 2000g	n/a	n/a	£14.85	4-7
Finland	Below 500g	£3.95	7-14	£6.89	5-14
	500g-1000g	£6.49	7-14	£11.95*	5-14
	1000g-1500g	£8.95	7-14	£14.95*	5-14
	1500g-2000g	£11.95	7-14	£16.95*	5-14
	Above 2000g	n/a	n/a	£18.35	4-7
France	Below 500g	£3.95	7-14	£6.89	3-5
	500g-1000g	£6.49	7-14	£6.89	3-5
	1000g-1500g	£8.95	7-14	£9.30	3-5
	1500g-2000g	n/a	n/a	£9.30	3-5
	Over 2000g	n/a	n/a	£9.30	3-5
Georgia	Below 500g	£3.95	7-14	£9.75*	7-14
	500g-1000g	£6.49	7-14	£11.95*	7-14
	1000g-1500g	£8.95	7-14	£14.95*	7-14
	1500g-2000g	£11.95	7-14	£16.95*	7-14
Germany	Below 500g	£3.95	7-14	£6.89	2-5
	500g-1000g	£6.49	7-14	£6.89	2-5
	1000g-1500g	n/a	n/a	£7.60	2-5
	1500g-2000g	n/a	n/a	£7.60	2-5
	Above 2000g	n/a	n/a	£7.60	2-5
Slovenia	Below 500g	£3.95	7-14	£6.89	5-7
	500g-1000g	£6.49	7-14	£6.89	5-7
	1000g-1500g	n/a	n/a	£8.55	5-7
	1500g-2000g	n/a	n/a	£8.55	5-7
	Above 2000g	n/a	n/a	£8.55	5-7
Sweden	Below 500g	£3.95	7-14	£6.89	7-14
	500g-1000g	£6.49	7-14	£6.89	7-14
	1000g-1500g	£8.95	7-14	£13.45	4-7
	1500g-2000g	£11.95	7-14	£13.45	4-7
	Above 2000g	n/a	n/a	13.45	4-7
Gibraltar	Below 500g	£3.95	7-14	£6.89	7-14
	500g-1000g	£6.49	7-14	£6.89	7-14
	1000g-1500g	£8.95	7-14	£14.95*	7-14
	1500g-2000g	£11.95	7-14	£16.95*	7-14
Hungary	Below 500g	£3.95	7-14	£9.75*	5-14
	500g-1000g	£6.49	7-14	£10.85	4-7
	1000g-1500g	£8.95	7-14	£10.85	4-7
	1500g-2000g	n/a	n/a	£10.85	4-7
	Above 2000g	n/a	n/a	£10.85	4-7
Ireland	Below 500g	£3.95	7-14	£6.89	4-7
	500g-1000g	£6.49	7-14	£6.89	4-7
	1000g-1500g	n/a	n/a	£8.35	4-7
	1500g-2000g	n/a	n/a	£8.35	4-7
	Above 2000g	n/a	n/a	£8.35	4-7
Italy	Below 500g	£3.95	7-14	£6.89	7-14
	500g-1000g	£6.49	7-14	£6.89	7-14
	1000g-1500g	£8.95	7-14	£14.60	4-7
	1500g-2000g	£11.95	7-14	£14.60	4-7
	Above 2000g	n/a	n/a	£14.60	4-7
Latvia	Below 500g	£3.95	7-14	£9.75*	5-14
	500g-1000g	£6.49	7-14	£11.95	5-14
	1000g-1500g	£8.95	7-14	£13.40	4-7
	1500g-2000g	£11.95	7-14	£13.40	4-7
	Above 2000g	n/a	n/a	£13.40	4-7
Liechtenstein	Below 500g	£3.95	7-14	£9.75*	7-14
	500g-1000g	£6.49	7-14	£11.95*	7-14
	1000g-1500g	£8.95	7-14	£14.95*	7-14
	1500g-2000g	£11.95	7-14	£16.95*	7-14
Lithuania	Below 500g	£3.95	7-14	£9.75*	7-14
	500g-1000g	£6.49	7-14	£11.20	4-7
	1000g-1500g	£8.95	7-14	£11.20	4-7
	1500g-2000g	n/a	n/a	£11.20	4-7
	Above 2000g	n/a	n/a	£11.20	4-7
Luxembourg	Below 500g	£3.95	7-14	£6.89	4-7
	500g-1000g	£6.49	7-14	£6.89	4-7
	1000g-1500g	n/a	n/a	£7.85	4-7
	1500g-2000g	n/a	n/a	£7.85	4-7
	Above 2000g	n/a	n/a	£7.85	4-7
Monaco	Below 500g	£3.95	7-14	£9.75*	7-14
	500g-1000g	£6.49	7-14	£11.95*	7-14
	1000g-1500g	£8.95	7-14	£14.95*	7-14
	1500g-2000g	£11.95	7-14	£16.95*	7-14
Netherlands	Below 500g	£3.95	7-14	£6.89	2-5
	500g-1000g	£6.49	7-14	£6.89	2-5
	1000g-1500g	n/a	n/a	£7.75	2-5
	1500g-2000g	n/a	n/a	£7.75	2-5
	Above 2000g	n/a	n/a	£7.75	2-5
Norway	Below 500g	£3.95	7-14	£6.89	7-14
	500g-1000g	£6.49	7-14	£6.89	7-14
	1000g-1500g	£8.95	7-14	£14.95*	7-14
	1500g-2000g	£11.95	7-14	£16.95*	7-14
Poland	Below 500g	£3.95	7-14	£6.89	4-7
	500g-1000g	£6.49	7-14	£6.89	4-7
	1000g-1500g	n/a	n/a	£9.10	4-7
	1500g-2000g	n/a	n/a	£9.10	4-7
	Above 2000g	n/a	n/a	£9.10	4-7
Portugal	Below 500g	£3.95	7-14	£6.89	7-14
	500g-1000g	£6.49	7-14	£6.89	7-14
	1000g-1500g	£8.95	7-14	£14.95	4-7
	1500g-2000g	£11.95	7-14	£14.95	4-7
	Above 2000g	n/a	n/a	£14.95	4-7
Slovak Republic	Below 500g	£3.95	7-14	£9.75*	7-14
	500g-1000g	£6.49	7-14	£10.85	4-7
	1000g-1500g	£8.95	7-14	£10.85	4-7
	1500g-2000g	n/a	n/a	£10.85	4-7
	Above 2000g	n/a	n/a	£10.85	4-7
Spain	Below 500g	£3.95	7-14	£6.89	5-14
	500g-1000g	£6.49	7-14	£11.90	4-7
	1000g-1500g	£8.59	7-14	£11.90	4-7
	1500g-2000g	n/a	n/a	£11.90	4-7
	Above 2000g	n/a	n/a	£11.90	4-7
Switzerland	Below 500g	£3.95	7-14	£9.75*	7-14
	500g-1000g	£6.49	7-14	£11.95*	7-14
	1000g-1500g	£8.95	7-14	£14.95*	7-14
	1500g-2000g	£11.95	7-14	£16.95*	7-14
Bulgaria	Below 500g	n/a	n/a	£9.75*	7-14
	500g-1000g	n/a	n/a	£11.95*	7-14
	1000g-1500	n/a	n/a	£14.95*	7-14
	1500g-2000g	n/a	n/a	£16.95*	7-14
	Above 2000g	n/a	n/a	£23.20	4-7
Romania	Below 500g	n/a	n/a	£9.75*	7-14
	500g-1000g	n/a	n/a	£11.95*	7-14
	1000g-1500	n/a	n/a	£14.95*	7-14
	1500g-2000g	n/a	n/a	£16.95*	7-14
	Above 2000g	n/a	n/a	£21.20	4-7
Greece	Below 250g	£3.95	7-14	£5.50*	5-7
	250g-500g	£6.49	7-14	£6.89	5-7
	500g-1000g	£6.89	5-7	£6.89	5-7
	1000g-1500	n/a	n/a	£12.95*	5-7
	1500g-2000g	n/a	n/a	£14.95*	5-7

* These chargers are of GLS, a Royal Mail Group company which provides the details of the official recipient of the despatched item on: https://gls-group.eu/EU/en/home

Tracking information on items couriered by DPD through Europe could be found on; http://www.dpd.co.uk/content/how-can-we-help/index.jsp

Please allow 20 working days space from despatch before forwarding us a complaint on loss items.

Rest of the World

Countries served with airmail and tracked service		Countries served only with tracked service
Canada	Australia	Brazil
Corsica	Japan
Iceland	Sri Lanka
New Zealand	Switzerland
USA	Malaysia
Singapore	Hong Kong

International deliveries would not be made to P.O.Boxes and to delivery points, where the recipient is not available to sign and receive goods at delivery.

Delivery Type	Cost on priority mail	Cost on tracked service	Service Duration
Order below 500 g	£4.95	£9.95	7-18 working days
Orders between 500g-1000g	£7.95	£13.95	7-18 working days
Orders between 1000g-1500g	£11.45	£17.95	7-18 working days
Orders between 1500g-2000g	£14.95	£19.95	7-18 working days

Tracking information on internationally couriered items could be found on: www.royalmail.com/trackdetails

Allow a space of 24 working days from the day of despatch before contacting us on loss items

According to the regulations of Royal Mail and their International Partners East End Cosmetics cannot facilitate orders exceeding 2 kg in weight. In such situations customers are kindly requested to divide the full order into 2 kg parts to facilitate successful despatch.
Due to the regulations imposed by Civil Aviation Authority, East End Cosmetics cannot legally courier Perfumes, Aftershaves, Nail Polish or Aerosols through postal network. If your order consists of above mentioned items they would be only couriered by road.
Customers are advised to check with the local post office or local sorting office, if you have not received your ordered item or a notification card within two weeks since handling errors are known to have occurred in the past.

Talk to us 0044 (0)2089650921 for any inquiries.