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Delivery Information

Delivery in United Kingdom

East End cosmetics offer free delivery for orders over £25 in UK

All items are despatched within one working day of placing your order.

Delivery Type

Cost

Service

Service Duration

Standard Delivery for orders below 750g.

£1.95

Second class post

Royal Mail

 3-7 working days

Standard plus delivery for orders below 750g.

£2.95

First Class Post

Royal Mail

2-4 working days

Orders between 750g-1500g

£3.95

First Class Post

Royal Mail

2-4 working days

Orders between 1500g-2000g

£5.45

Royal Mail

2-4 working days

Orders over 2000 g

£5.99

Royal Mail

2-7 working days

 

48 hour tracked delivery service

 

£5.95

DPD

2 days

Next day delivery service *

£6.95

Parcel Force or

DPD

Next working day

Free delivery

none

Second Class Post

Royal Mail

5-7 working days

 

* Next day delivery service;

  • Your order will be delivered on the following work day by 3pm via parcel force or DPD.
  • All orders are tracked, insured and have a guaranteed delivery day.
  • Orders must be received by 10 am on Monday - Thursday to receive next day delivery.
  •  If next day delivery was requested on a Friday, on weekend, on an English Bank Holiday or after 10 am on a regular day the order will be despatched by next day delivery on the next available working day.
  • Your tracking number is available to you with other tracking details.
  • You must be available at the delivery address to sign for the parcel at delivery. In your absence a card would be left for you to produce at the local sorting office in order to collect your order.
  • Allow eight working days space from despatch before forwarding us a complaint on loss item.
  • The orders delivered through Parcel Force could be tracked on; http://www.parcelforce.com/track-trace
  • The orders delivered through DPD could be tracked on; http://www.dpd.co.uk/

Delivery within Europe

We deliver to all the countries in Europe. However only tracked delivery method is available for some countries. All items are despatched within one day of placing you order.

 

Country

Delivery type

Postal charges

(Royal Mail)

Duration on post

(working days)

Tracked charges

(Royal mail/DPD)

Duration on tracked service

(working days)

Austria

Below 500g

£ 3.95

7-14

£ 6.89

3-7

 

500g-1000g

£ 6.49

7-14

£ 6.89

3-7

 

1000g-1500g

£ 8.95

7-14

£ 9.75

3-7

 

1500g-2000g

n/a

n/a

£9.75

3-7

 

Over 2000g

n/a

n/a

£9.75

3-7

Belgium

Below 500 g

£3.95

7-14

£6.89

3-7

 

500g-1000g

£6.49

7-14

£6.89

3-7

 

1000g-1500g

n/a

n/a

£7.49

3-7

 

1500g-2000g

n/a

n/a

£7.49

3-7

 

Over 2000g

 

 

£7.49

3-7

Croatia

Below 500g

£3.95

7-14

£9.75*

7-14

 

500g-1000g

£6.49

7-14

£11.95*

7-14

 

1500g-2000g

£8.95

7-14

£14.95*

7-14

 

Over 2000g

n/a

n/a

£18.35

4-7

Cyprus

Below 500g

£3.95

7-14

£9.75*

7-14

 

500g-1000g

£6.49

7-14

£9.75*

7-14

 

1000g-1500g

£8.95

7-14

£14.95*

7-14

 

1500g-2000g

£11.95

7-14

£16.95*

7-14

Czech Republic

Below 500g

£3.95

7-14

£6.89

3-7

 

500g-1000g

£6.49

7-14

£6.89

3-7

 

1000g-1500g

£8.95

7-14

£9.30

3-7

 

1500g-2000g

n/a

n/a

£9.30

3-7

 

Over 2000g

n/a

n/a

£9.30

3-7

Denmark

Below 500g

£3.95

7-14

£6.89

4-7

 

500g-1000g

£6.49

7-14

£6.89

4-7

 

1500g-2000g

£8.95

7-14

£10.45

4-7

 

Over 2000g

n/a

n/a

£10.45

4-7

Estonia

Below 500g

£3.95

7-14

£9.75*

4-14

 

500g-1000g

£6.49

7-14

£11.95*

4-14

 

1000g-1500g

£8.95

7-14

£14.85

4-7

 

1500g-2000g

£11.95

7-14

£14.85

4-7

 

Above 2000g

n/a

n/a

£14.85

4-7

Finland

Below 500g

£3.95

7-14

£6.89

5-14

 

500g-1000g

£6.49

7-14

£11.95*

5-14

 

1000g-1500g

£8.95

7-14

£14.95*

5-14

 

1500g-2000g

£11.95

7-14

£16.95*

5-14

 

Above 2000g

n/a

n/a

£18.35

4-7

France

Below 500g

£3.95

7-14

£6.89

3-5

 

500g-1000g

£6.49

7-14

£6.89

3-5

 

1000g-1500g

£8.95

7-14

£9.30

3-5

 

1500g-2000g

n/a

n/a

£9.30

3-5

 

Over 2000g

n/a

n/a

£9.30

3-5

Georgia

Below 500g

£3.95

7-14

£9.75*

7-14

 

500g-1000g

£6.49

7-14

£11.95*

7-14

 

1000g-1500g

£8.95

7-14

£14.95*

7-14

 

1500g-2000g

£11.95

7-14

£16.95*

7-14

Germany

Below 500g

£3.95

7-14

£6.89

2-5

 

500g-1000g

£6.49

7-14

£6.89

2-5

 

1000g-1500g

n/a

n/a

£7.60

2-5

 

1500g-2000g

n/a

n/a

£7.60

2-5

 

Above 2000g

n/a

n/a

£7.60

2-5

Slovenia

Below 500g

£3.95

7-14

£6.89

5-7

 

500g-1000g

£6.49

7-14

£6.89

5-7

 

1000g-1500g

n/a

n/a

£8.55

5-7

 

1500g-2000g

n/a

n/a

£8.55

5-7

 

Above 2000g

n/a

n/a

£8.55

5-7

Sweden

Below 500g

£3.95

7-14

£6.89

7-14

 

500g-1000g

£6.49

7-14

£6.89

7-14

 

1000g-1500g

£8.95

7-14

£13.45

4-7

 

1500g-2000g

£11.95

7-14

£13.45

4-7

 

Above 2000g

n/a

n/a

13.45

4-7

Gibraltar

Below 500g

£3.95

7-14

£6.89

7-14

 

500g-1000g

£6.49

7-14

£6.89

7-14

 

1000g-1500g

£8.95

7-14

£14.95*

7-14

 

1500g-2000g

£11.95

7-14

£16.95*

7-14

Hungary

Below 500g

£3.95

7-14

£9.75*

5-14

 

500g-1000g

£6.49

7-14

£10.85

4-7

 

1000g-1500g

£8.95

7-14

£10.85

4-7

 

1500g-2000g

n/a

n/a

£10.85

4-7

 

Above 2000g

n/a

n/a

£10.85

4-7

Ireland

Below 500g

£3.95

7-14

£6.89

4-7

 

500g-1000g

£6.49

7-14

£6.89

4-7

 

1000g-1500g

n/a

n/a

£8.35

4-7

 

1500g-2000g

n/a

n/a

£8.35

4-7

 

Above 2000g

n/a

n/a

£8.35

4-7

Italy

Below 500g

£3.95

7-14

£6.89

7-14

 

500g-1000g

£6.49

7-14

£6.89

7-14

 

1000g-1500g

£8.95

7-14

£14.60

4-7

 

1500g-2000g

£11.95

7-14

£14.60

4-7

 

Above 2000g

n/a

n/a

£14.60

4-7

Latvia

Below 500g

£3.95

7-14

£9.75*

5-14

 

500g-1000g

£6.49

7-14

£11.95

5-14

 

1000g-1500g

£8.95

7-14

£13.40

4-7

 

1500g-2000g

£11.95

7-14

£13.40

4-7

 

Above 2000g

n/a

n/a

£13.40

4-7

Liechtenstein

Below 500g

£3.95

7-14

£9.75*

7-14

 

500g-1000g

£6.49

7-14

£11.95*

7-14

 

1000g-1500g

£8.95

7-14

£14.95*

7-14

 

1500g-2000g

£11.95

7-14

£16.95*

7-14

Lithuania

Below 500g

£3.95

7-14

£9.75*

7-14

 

500g-1000g

£6.49

7-14

£11.20

4-7

 

1000g-1500g

£8.95

7-14

£11.20

4-7

 

1500g-2000g

n/a

n/a

£11.20

4-7

 

Above 2000g

n/a

n/a

£11.20

4-7

Luxembourg

Below 500g

£3.95

7-14

£6.89

4-7

 

500g-1000g

£6.49

7-14

£6.89

4-7

 

1000g-1500g

n/a

n/a

£7.85

4-7

 

1500g-2000g

n/a

n/a

£7.85

4-7

 

Above 2000g

n/a

n/a

£7.85

4-7

Monaco

Below 500g

£3.95

7-14

£9.75*

7-14

 

500g-1000g

£6.49

7-14

£11.95*

7-14

 

1000g-1500g

£8.95

7-14

£14.95*

7-14

 

1500g-2000g

£11.95

7-14

£16.95*

7-14

Netherlands

Below 500g

£3.95

7-14

£6.89

2-5

 

500g-1000g

£6.49

7-14

£6.89

2-5

 

1000g-1500g

n/a

n/a

£7.75

2-5

 

1500g-2000g

n/a

n/a

£7.75

2-5

 

Above 2000g

n/a

n/a

£7.75

2-5

Norway

Below 500g

£3.95

7-14

£6.89

7-14

 

500g-1000g

£6.49

7-14

£6.89

7-14

 

1000g-1500g

£8.95

7-14

£14.95*

7-14

 

1500g-2000g

£11.95

7-14

£16.95*

7-14

Poland

Below 500g

£3.95

7-14

£6.89

4-7

 

500g-1000g

£6.49

7-14

£6.89

4-7

 

1000g-1500g

n/a

n/a

£9.10

4-7

 

1500g-2000g

n/a

n/a

£9.10

4-7

 

Above 2000g

n/a

n/a

£9.10

4-7

Portugal

Below 500g

£3.95

7-14

£6.89

7-14

 

500g-1000g

£6.49

7-14

£6.89

7-14

 

1000g-1500g

£8.95

7-14

£14.95

4-7

 

1500g-2000g

£11.95

7-14

£14.95

4-7

 

Above 2000g

n/a

n/a

£14.95

4-7

Slovak Republic

Below 500g

£3.95

7-14

£9.75*

7-14

 

500g-1000g

£6.49

7-14

£10.85

4-7

 

1000g-1500g

£8.95

7-14

£10.85

4-7

 

1500g-2000g

n/a

n/a

£10.85

4-7

 

Above 2000g

n/a

n/a

£10.85

4-7

Spain

Below 500g

£3.95

7-14

£6.89

5-14

 

500g-1000g

£6.49

7-14

£11.90

4-7

 

1000g-1500g

£8.59

7-14

£11.90

4-7

 

1500g-2000g

n/a

n/a

£11.90

4-7

 

Above 2000g

n/a

n/a

£11.90

4-7

Switzerland

Below 500g

£3.95

7-14

£9.75*

7-14

 

500g-1000g

£6.49

7-14

£11.95*

7-14

 

1000g-1500g

£8.95

7-14

£14.95*

7-14

 

1500g-2000g

£11.95

7-14

£16.95*

7-14

Bulgaria

Below 500g

n/a

n/a

£9.75*

7-14

 

500g-1000g

n/a

n/a

£11.95*

7-14

 

1000g-1500

n/a

n/a

£14.95*

7-14

 

1500g-2000g

n/a

n/a

£16.95*

7-14

 

Above 2000g

n/a

n/a

£23.20

4-7

Romania

Below 500g

n/a

n/a

£9.75*

7-14

 

500g-1000g

n/a

n/a

£11.95*

7-14

 

1000g-1500

n/a

n/a

£14.95*

7-14

 

1500g-2000g

n/a

n/a

£16.95*

7-14

 

Above 2000g

n/a

n/a

£21.20

4-7

Greece

Below 250g

£3.95

7-14

£5.50*

5-7

 

250g-500g

£6.49

7-14

£6.89

5-7

 

500g-1000g

£6.89

5-7

£6.89

5-7

 

1000g-1500

n/a

n/a

£12.95*

5-7

 

1500g-2000g

n/a

n/a

£14.95*

5-7

* These chargers are of GLS, a Royal Mail Group company which provides the details of the official recipient of the despatched item on: https://gls-group.eu/EU/en/home

Tracking information on items couriered by DPD through Europe could be found on; http://www.dpd.co.uk/content/how-can-we-help/index.jsp

Please allow 20 working days space from despatch before forwarding us a complaint on loss items.

 

Rest of the World

Countries served with airmail and tracked service

Countries served only with tracked service

Canada

Australia

Brazil

Corsica

Japan

 

Iceland

Sri Lanka

 

New Zealand

Switzerland

 

USA

Malaysia

 

Singapore

Hong Kong

 

 

International deliveries would not be made to P.O.Boxes and to delivery points, where the recipient is not available to sign and receive goods at delivery.

 

Delivery Type

Cost  on

 priority mail

Cost on

tracked service

Service Duration

Order below 500 g

£4.95

£9.95

7-18 working days

Orders between 500g-1000g

£7.95

£13.95

7-18 working days

Orders between 1000g-1500g

£11.45

£17.95

7-18 working days

Orders between 1500g-2000g

£14.95

£19.95

7-18 working days

 

Tracking information on internationally couriered items could be found on:  www.royalmail.com/trackdetails

 Allow a space of 24 working days from the day of despatch before contacting us on loss items

 

  • According to the regulations of Royal Mail and their International Partners East End Cosmetics cannot facilitate orders exceeding 2 kg in weight. In such situations customers are kindly requested to divide the full order into 2 kg parts to facilitate successful despatch.    
  • Due to the regulations imposed by Civil Aviation Authority, East End Cosmetics cannot legally courier Perfumes, Aftershaves, Nail Polish or Aerosols through postal network. If your order consists of above mentioned items they would be only couriered by road.  
  • Customers are advised to check with the local post office or local sorting office, if you have not received your ordered item or a notification card within two weeks since handling errors are known to have occurred in the past.  

Talk to us 0044 (0)2089650921 for any inquiries.

 

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